At Car Shipping Africa (CSA), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Who We Are

Car Shipping Africa (CSA) specializes in helping individuals and businesses buy and ship vehicles — including cars, vans, trucks, and buses — to various destinations across Africa. Our company is owned and operated by A.B. NGOM, registered under BTW/TVA: BE0703787953, and committed to providing secure and transparent services through our multilingual platform (English, French, Dutch).

2. What Information We Collect

We may collect the following types of information:

• Personal Identification Information (e.g., name, email address, phone number)

• Shipping Information (e.g., destination country, port details)

• Vehicle Preferences and Purchase History

• Payment Information (e.g., billing address, transaction details)

• Technical Information (e.g., IP address, browser type, device info, usage data)

3. How We Use Your Information

We use the information we collect to:

• Process vehicle purchases and shipping arrangements

• Communicate order updates, including vehicle reference numbers and delivery status

• Respond to customer inquiries and provide support

• Improve our website functionality and customer experience

• Comply with legal and regulatory requirements

4. Sharing Your Information

CSA does not sell, rent, or trade your personal data. We may share your information with:

• Shipping partners and logistics providers to fulfill delivery services

• Payment processors to complete financial transactions securely

• Legal authorities, if required by law or to enforce our policies

All third-party partners are obligated to protect your information and use it only for the purpose agreed.

5. Data Security

We implement a range of technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. These include SSL encryption, secure payment gateways, and access controls.

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal obligations

• Resolve disputes and enforce agreements

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Object to or restrict certain types of data processing

• Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the information below.

8. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance site performance and user experience

• Remember your preferences and vehicle search history

• Collect anonymous usage data for analytics

You can manage or disable cookies in your browser settings.

9. International Data Transfers

As our services are available across Africa and the EU, your information may be transferred to and processed in countries outside your own. We take steps to ensure all data transfers comply with applicable data protection laws.

10. Third-Party Links

Our website may contain links to external sites. CSA is not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies before sharing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will revise the “Effective Date” at the top of the page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Car Shipping Africa (CSA)
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Registered under: BTW/TVA: BE0703787953